and Refunds Policy

Please confirm that your recipient will be available to receive your order at the time it is delivered to avoid unnecessary hassles.

Our goal is to ensure that you are completely satisfied with your purchase. Please inspect your order immediately upon receipt and contact Great Gift's customer service if you have any complaints or if there is noticeable damage to the product. If you have received the shipment and a product is damaged, we recommend that you inspect the package before you sign for it and if there is obvious damage from shipping we recommend you refuse the shipment. Due to the perishable nature of our products, no refund or exchange is possible unless there has been an error made on our part.

Amazon customer service handles returns for all Great Gifts products Fulfilled by Amazon. Amazon customer service is available online: http://www.amazon.com/contact-us/, or call: 1-866-216-1072. They are available 24 hours a day, 7 days a week.

Shipping charges are non-refundable. We will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective or damaged.